At Fitag, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
By using our website and services, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue use of our website and services.
Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, operating system, and pages you view. This helps us understand how our website is used and improve our services.Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide personalized content. For more details, please refer to our Cookie Settings.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and provide personalized content. For more details, please refer to our Cookie Settings.
2. How We Use Your Information
To Provide and Improve Services: We use your information to deliver our services, process transactions, and enhance your user experience.
To Communicate with You: We may use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.
To Analyze and Improve Our Website: We use usage data to analyze website performance and user behavior, helping us make improvements and deliver a better experience.
For Legal Compliance: We may use your information to comply with legal obligations or protect our rights, safety, and property, or that of others.
3. How We Share Your Information
Service Providers: We may share your information with third-party service providers who assist us in operating our website and delivering our services. These providers are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their functions.
Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Access and Update: You have the right to access, correct, or update your personal information. You can contact us to request changes or access to your data.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
Cookies: You can manage your cookie preferences through the Cookie Settings on our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes signifies your acceptance of the updated policy.
8. Fitag App Data
When you install and use the Fitag app on your Shopify store, we may access and process certain data about your store and customers in order to provide our services. This may include:Shopper-provided details such as sizing preferences and email addresses (via opt-in)Store data such as product or collection size chartsConversion and performance data related to Fitag widget usageWe use this information solely to provide personalized sizing recommendations, enable optional features such as email capture, and deliver performance analytics to merchants.
9. Sharing and Retention
Shopper data collected through the app is shared only with the merchant who owns the store where the app is installed. We do not sell or share customer data with third parties for marketing. Data is retained only as long as necessary to provide the service, after which it is securely deleted. Merchants may request deletion of collected data at any time by contacting us.
10. Compliance with Shopify Requirements
Fitag complies with Shopify’s requirements for apps handling protected customer data. Merchants are responsible for ensuring that their use of Fitag, including features like email capture, is consistent with their own legal obligations and privacy policies.
11. Contact Us
If you have any questions about these private policy, please contact us at support@fitag.app or at our address:
701 Tillery St, Austin, Texas, 78702
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.